Welcome to Ezartgallery Shop

If you would like to request a return please notify us within 30 days of receiving your order. Shipping fees paid on the order are not refundable. The buyer will be responsible for any return shipping fees.

Returns must be approved. Returnable items must be received by us within 14 days after approval. Returnable items must be received in their original packaging and in perfect condition (e.g. unopened and unused). Please use a carrier with tracking and signature confirmation for any return items to prevent any lost goods. Any signs of used products will not be approved for refunds and reshipment of products will be the responsibility of the buyer.

Please review contents of your order immediately after receiving. If there are any issues/damage(s) to item(s) in your order when received, please be sure to bring it to our attention within 5 days of receiving so we can resolve the issue for you.

Please note:

1.Non-returnable items include clearance items and customized items.
2.Items that are purchased as a set have to be returned as a set to qualify for full refund. Any items missing from the set will be deducted the full value of the items not returned.
3.For returns with promotion code or discounts, the refunded price will be adjusted accordingly to the discount given.